Customer Relations Representative - State Farm Agent Team Member
Full Time • Roswell, GA
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency in 2019 after working as a team member from 2013 to 2019, and before that, spending several years with Allstate. Our office has a friendly, laidback, and growing culture where we work hard, support one another, and give standout customer service while encouraging individual growth.
I opened my State Farm agency in 2019 after working as a team member from 2013 to 2019, and before that, spending several years with Allstate. Our office has a friendly, laidback, and growing culture where we work hard, support one another, and give standout customer service while encouraging individual growth.
We currently have a team of three and are looking to grow. We offer a Simple IRA, health stipend, and PTO. What makes our team special is our sense of community — we respect and support each other, always striving to build one another up and never settle.
We’re actively involved in giving back, from participating in the Million Meal Pack at State Farm Arena in Atlanta to sponsoring and joining local fundraisers and festivals throughout the year.
We’re looking for coachable, gritty, motivated, and friendly individuals who are goal oriented and care about helping customers find the right coverage. If that sounds like you, this could be a great opportunity to grow with us.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Whitney Kennedy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $45,000.00 - $65,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our office is located in Roswell, GA.
- We have 13 years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none